If your item should happen to arrive damaged please send us an
email along with photos of both the shipping box and damaged
item. We must receive an email and photos within 30 days in
order to process the damage claim. Please let me know if
you wish to have a refund or the item replaced with something
similar. Please note each item is handmade and unique. If you
wish to have a similar item to replace your damaged
one I will send you photos and specs of a similar piece.